Adding and Managing Devices

📌 Prerequisites for Setup

Before enabling Duo Mobile MFA, please ensure you have the following ready:

1. A computer or tablet: Needed to view the setup screen and QR code during configuration.
2. A mobile phone or tablet: Needed to receive authentication requests or scan the activation QR code.
3. Duo Mobile App installed: Installed on your phone or mobile device prior to starting setup.

The above video will walk you through the process, but written guides are below for those who prefer a quick read!

Method 1: Using ELMO

Log into ELMO
Go to and sign in with your university credentials.
Navigate to Security Settings
Locate the Security Settings or Multi-Factor Authentication (MFA) section in your profile.
Select the Test and Configure MFA button
This will open the MFA configuration options for your account.
Add or Activate Your Device
- If you already have a phone on your account, you can generate an activation text to be sent to your phone.
- Otherwise, you can add your smartphone from this menu by entering your phone number and selecting Add smartphone, then selecting the activation link in the text message.
- Tablets and mobile devices without phone numbers can also be added from this menu by selecting Add tablet. An activation link and QR code will be generated; devices with cameras can scan the QR code, while devices without will need to use the link to activate.
- Apple Watches and Android Wear OS smartwatches can be used as authenticators, but require a connected smartphone.
Download and Activate Duo Mobile
- Download the Duo Mobile app if it’s not already installed:

Setup complete!
You can test your Duo Mobile setup by approving a login request.

Method 2: Using a DUO Login Prompt

Add a New Device Link

Log into an MFA-enabled service such as , , , or to generate a Duo Prompt. Don't finish the authentication!
Select "Other Options," then "Manage Devices".
Use an existing method to authenticate.
- If you don't have access to the available options, you can use ELMO to generate a temporary bypass code.
After authenticating, you will be taken to the device management portal where you can manage your devices and add new ones.